FAQ

No problem at all. You may be interested in the beginner class. EDS places great emphasis on teaching beginner and basic dance classes, and is committed to promoting dance as a daily lifestyle.

In fact, more than half of EDS students are beginners, and many of the excellent students you see in EDS videos have graduated from beginner classes. Everyone can dance, as long as they receive systematic guidance and repeat training, their dance skills will improve significantly.

1. To register and sign up a class, please visit our website https://my.eds.dance.

2. Once logged in to My EDS, navigate to "Class Passes" to purchase available class passes (Regular Classes/Master Classes/Kids Classes, etc.).

3. After purchasing a class pass, go to the "Classes" page, select the desired class, and click "Register" to sign up.

4. If the class appears under the "Registered Classes" tab in "My Classes", your registration is successful.

For information on class cancellation policy and class pass expiration policy, please refer to the explanations under "Class Passes".

We do not accept walk-ins or drop-ins.

All students are required to register on our website before attending the class.

Please log in to your My EDS account and click on Add Class Passes to make a payment.

All classes must be paid before they start, otherwise your seat may be cancelled.

Unfortunately, we are not able to make any change to the type after it is purchased.

Latest video footage from the past 24 hours.

https://my.eds.dance/daily/

Please note that videos expire in 24 hours, we cannot assist you in retrieving expired videos.

The expiration time of the class pass determines the window within which you can register for classes, but it does not restrict you from registering for classes that take place after the expiration date, as long as you register for them within the valid timeframes.

For example, your class pass is valid for Jan 1st to Jan 7th, that means from Jan 1st to Jan 7th, you can use it to register any classes available on the website and pay with that class pass, including the classes given on Jan 8th. However, if you register a class on Jan 8th, your class fee will not be covered unless you purchase a new valid class pass.

We do not offer extensions for class pass unless it is a case of severe illness, which significantly impact your ability to attend classes. However, in such cases, we require valid proof of your severe health condition, such as medical certificates or doctor's notes, detailing the nature and duration of your illness.

Once we receive the necessary documentation, we will freeze your class pass to a specific start date and reactivate it after the designated end date. This process allows you to temporarily suspend your pass while dealing with your health condition.

Please keep in mind that our policies are designed to ensure fairness and accommodate genuine needs. If you believe you qualify for an extension due to severe illness, kindly contact our customer support team, and they will guide you through the necessary steps.

If you see the "email me once available" option for a class, it means it's already full, and we can't accept more registrations. To join the waitlist, simply click the button, and we'll notify you by email if a spot opens up.

Reach out to our customer service team via WeChat or Email.

WeChat: @eds-2016

Email: contact@eds.dance